Terms and conditions

Last updated: 30/05/25

This website is operated by Solmara Studio. Throughout the site, the terms “we,” “us,” and “our” refer to Solmara Studio. We provide this website—together with all information, tools, and services available from it—to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here (collectively, the “Terms of Use” or “Agreement”).

By visiting the site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Use, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Use apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by this Agreement. If you do not agree to all of the terms and conditions herein, then you must not access the website or use any Services. If these Terms of Use constitute an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools that are added to the current store shall also be subject to the Terms of Use. The most current version of the Agreement can be reviewed at any time on this page. We reserve the right to update, change, or replace any portion of these Terms of Use by posting updates or changes to our website at our sole discretion.

SECTION 1 – ONLINE STORE TERMS

1. By agreeing to these Terms of Use, you represent that you are at least the age of majority in your jurisdiction and, if applicable, you have given us your consent to allow any of your minor dependents to use this site.
   
   

2. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
   
   

3. You must not transmit any worms, viruses, or destructive code.
   
   

4. A breach or violation of any of the Terms will result in an immediate termination of your Services.
   
   

SECTION 2 – GENERAL CONDITIONS

1. We reserve the right to refuse service to anyone for any reason at any time.
   
   

2. You understand that your content (excluding credit-card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit-card data is always encrypted during transfer across networks.
   
   

3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
   
   

4. Section headings are included for convenience only and will not limit or otherwise affect these Terms.
   
   

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

Information on this site is provided for general information only and should not be relied upon or used as the sole basis for decision-making without consulting primary, more accurate, more complete, or more timely sources. Historical information may not be current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information. You agree it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES

1. Prices for our products are subject to change without notice.
   
   

2. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
   
   

3. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
   
   

Contract Formation
The product listings in our online shop do not constitute a binding offer but merely an invitation to order. By clicking “Buy,” you submit an offer to purchase. An automated e-mail acknowledging receipt of your order will follow immediately but does not constitute acceptance. We accept the contract only when we dispatch the goods or explicitly confirm acceptance.

Statutory Warranty
Your statutory rights regarding defects remain unaffected.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and in limited quantities. Returns or exchanges are subject to our Returns Policy. We have made every effort to display product colours and images as accurately as possible; however, we cannot guarantee your monitor’s display. We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction and to limit quantities. Descriptions of products or pricing are subject to change at any time without notice. We may discontinue any product at any time. We do not warrant that any product, service, information, or other material purchased or obtained will meet your expectations, or that any errors in the Service will be corrected. All products ship directly to the consumer from suppliers in China; any customs duties or import fees are the customer’s responsibility.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order—including orders placed under the same account, credit card, and/or billing or shipping address. If we change or cancel an order, we will attempt to notify you via the email and/or billing address/phone number provided. You agree to provide current, complete, and accurate purchase and account information and to promptly update your account and other details so we may complete transactions and contact you as needed.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor exercise control. You acknowledge that we provide access “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s).

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and do not warrant and will not have any liability for third-party materials or websites or for any other materials, products, or services of third parties. Complaints or concerns regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS & SUBMISSIONS

If you submit creative ideas, suggestions, proposals, plans, or other materials (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use them in any medium. We have no obligation to (1) maintain Comments in confidence; (2) pay compensation; or (3) respond. We may, but are not obligated to, monitor, edit, or remove content we deem unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual-property rights or these Terms.

Your Comments must not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights, and must not contain unlawful, abusive, or obscene material, or malware. You may not use a false e-mail address, pretend to be someone else, or mislead us or third parties as to the origin of Comments. You remain solely responsible for your Comments.

SECTION 10 – PERSONAL INFORMATION

Submitting personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 12 – PROHIBITED USES

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or ordinances;
(d) to infringe or violate our intellectual-property rights or those of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or malicious code that will affect functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, or that results obtained will be accurate or reliable. You agree that the Service may be removed for indefinite periods or cancelled at any time without notice. Your use of—or inability to use—the Service is at your sole risk. The Service and all products and services delivered through it are (except as expressly stated by us) provided “as is” and “as available” without warranties or conditions of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Solmara Studio, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind— including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages—arising from your use of any Service or any products procured via the Service, regardless of theory, even if advised of their possibility, except where prohibited by law. Where jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Solmara Studio and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising from your breach of these Terms or the documents they incorporate, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed; such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 16 – TERMINATION

Obligations and liabilities incurred prior to the termination date survive termination. These Terms remain in effect unless and until terminated by either party. You may terminate by notifying us that you no longer wish to use our Services or by ceasing site use. If we suspect you have breached any term, we may terminate at any time without notice, and you will remain liable for amounts due up to and including the termination date; we may accordingly deny you access to our Services.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver. These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications, and proposals (oral or written). Any ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom, United Stated of America, Canada and Australia.

SECTION 19 – CHANGES TO TERMS

You can review the most current version of the Terms of Use at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our site periodically; continued use following any change constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Use should be sent to support@solmarastudio.com.